Working with Phoenix

Phoenix have been awarded the Investors in People Gold accreditation standard in recognition of our commitment to providing a dynamic and rewarding workplace. This is backed up by our staff retention rates, which are among the highest in the industry, for both Enforcement Agents and office staff.

We do set high standards, and look for people who can share our company values and are committed to providing the highest quality customer service. In return we provide an innovative, supportive and inclusive work environment, with training, development and promotional opportunities to help you achieve you own career goals.

What do we offer?

Enforcement Agents
  • Industry leading certification, training, and professional development programmes
  • Consistent high quality caseloads with proactive backoffice support
  • A competitive basic salary and generous bonus scheme based on quality targets
  • Leading edge technology and equipment including iPads, body worn video and modern vehicles
  • Ongoing support and mentoring to help you deal effectively with debtors and improve earnings
Office staff
  • A competitive basic salary, with generous holiday allowances, pension and a company wide bonus scheme
  • Individually tailored training and professional development programmes, with regular promotional opportunities to help advance your career
  • A healthy work-life balance, with a range of support programmes to encourage participation in your local community
  • An inclusive workplace, where we listen to and encourage suggestions for improvement

We are an equal opportunities employer, with a workforce that reflects the diversity of the communities in which we work.

Check the listings below for any vacancies we currently have available. If you don’t see a specific vacancy, but feel that your skills and experience are a perfect match for Phoenix, then you can get in touch by clicking the “Send us your CV” button below.

Send us your CV on e-mail: with the subject: Careers

Specific Vacancies

Experienced Enforcement Agents - North London, North Norfolk and Yorkshire

Phoenix's continued success and growth means we now have career opportunities for experienced Enforcement Agents looking to work around North London, North Norfolk and Yorkshire. 

Our Enforcement Agents benefit from one of the most generous remuneration schemes in the industry, which alongside our excellent support services and the training and development we offer makes this an exceptional career opportunity.

If you have at least 12 months' experience in the role and hold a current Enforcement Agent General Certificate and you are interested in joining a successful and growing organisation then contact our Enforcement Operations Manager Paul Morley on 07702 925 143 or email

Phoenix Commercial Collections is an Equal Opportunity employer and does not discriminate based on any race, religion, disability, age, sex, gender reassignment or any other protected status.

Send us your CV on e-mail: with the subject: Experienced Enforcement Agents - North London, North Norfolk and Yorkshire