LACEF Conference 2019

Phoenix are proud to be sponsoring this year's LACEF Conference, being held at Cardiff City Hall on 20th February 2019.

The conference brings together public sector collections, in-house enforcement agent teams and stakeholders, providing insight on industry developments and new initiatives.

Speakers include:

  • Samantha Toone (Ministry of Justice - providing an update on the 3 year review, Breathing Space and National Standards
  • Charlotte Acutt (Southwark Council) - Delivering a single view of debt
  • Andrew Hobley (Assistant Local Government Ombudsman) - statistical review of complaints about enforcement action
  • Russell Hamblin-Boone (CIVEA) - asking is there an acceptable face of enforcement?
  • Kevin Shaw (Single Financial Guidance Body) - Supportive council tax recovery
  • Heather Neate (Cabinet Office) - Cross Government data sharing 

We look forward to seeing you there on the day.

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